1. Information We Collect

We collect information to provide you with a smooth and secure shopping experience. This includes:

• Personal Details: Name, email address, phone number, and shipping/billing address.

• Payment Information: Payment details are processed securely through encrypted gateways. We do not store your complete payment card information on our servers.

• Account Information: If you create an account, we may store your login credentials and preferences for faster checkout.

• Order & Purchase History: To manage orders, returns, and support inquiries efficiently.

• Device & Usage Data: Such as IP address, browser type, and device information, collected to improve website performance and user experience.

• Cookies & Tracking Technologies: Used to personalize your browsing experience, remember your preferences, and show relevant offers.

2. How We Use Your Information

We use your information responsibly to ensure the best possible experience with Divine Dreams Arts.

• To process and fulfill orders efficiently

• To provide customer support and respond to inquiries

• To send order confirmations, shipping updates, and important notifications

• To enhance website functionality and personalize your experience

• To send newsletters, promotional offers, or updates (only if you’ve opted in)

• To maintain security, prevent fraud, and comply with legal obligations

3. Data Security

We take data security very seriously.

• All transactions are secured using SSL (Secure Socket Layer) encryption.

• Sensitive payment information is handled only through trusted, secure payment gateways.

• We implement strict administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse.

4. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to any third party.
We may share limited information only in the following cases:

• With trusted service providers (e.g., shipping, payment processing) to complete your orders.

• When required by law or legal processes, such as responding to a court order or government request.

• To protect our rights, property, and safety, or that of our users and partners.

All partners and vendors are bound by confidentiality and data protection agreements.

5. Your Rights & Choices

You have full control over your personal data:

• You can access, update, or delete your account information at any time.

• You can unsubscribe from marketing emails by clicking the “unsubscribe” link in our messages.

• You can request details on the data we hold about you by contacting our support team.

6. Data Retention

We retain your personal information only as long as necessary to fulfill your orders, comply with legal obligations, and resolve disputes. After that, your data is securely deleted.

7. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us remember your preferences, analyze website performance, and display relevant promotions.
You can manage or disable cookies through your browser settings at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect new legal or operational requirements. The latest version will always be available on our website, with the “Last Updated” date shown at the top.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us:

📧 Email: info@divinedreamarts.com
📞 Phone: +91 6300548279
📍 Address: D. Ramaswamy, Divine Dreams Arts, HNo 64, MSR Hill Valley, Kadapa, Andra Pradesh, India 516002